AI Instant quote system lifts furniture firm sales by 30%

Project Overview

The project aimed to enable both B2C and B2B clients to quickly generate quotes and qualify them for furniture purchases. This involved integrating with the existing internal CRM system to reduce the manual effort required for generating quotes and identifying potential clients ready to make a purchase.

These goals were accomplished by improving both the quote and lead management systems and by utilizing AI-powered instant quote and qualification systems to simplify the sales process.

Challenge

The company experienced a sales growth problem due to excessive manual intervention. Quote generation was slow and complicated, leading to inefficiency and reduced growth.

There was no lead qualification process, resulting in unqualified leads in the internal CRM and delays in responding to client requests.

The Solution

In response to these challenges, we developed a comprehensive system to address each issue.

The new system fixed inefficient manual quote system with an AI instant quote system, allowing clients to instantly quote their own projects with detailed information easily and qualify them to internal systems

Result to Business

The instant quote system led to a dramatic 30% increase in total sales and a 100% lead qualification leading to new client  business.

The success of the AI solutions laid the foundation for new growth strategies, proving the effectiveness of a distinctive, customer-centric online approach in a competitive market​​.